1. Order processing time.
After your payment, we will send out your order to you within 1 - 5 business day.
2. How many days will the shipping takes?
General it takes 5-20 business days by standard shipping, and takes 3-10 business days by express shipping(such as EMS/DHL/FedEx) , depending on the area you live in. But, the express company is the third party logistics service provider, so we can't guarantee the definite time that express company will take.What we can certifiable is the order processing time.
3. How to calculated does the postage?
Postage is calculated in accordance with the weight ,So buy more and save more! For example: the DHL express charge is almost the same price for 1 or 5 items with the package. the heavier the parcel, the cheaper the shipping cost per KG.
4. About the Local taxes and import duties?
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
5. How to get tax less or free upon import?
Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a “GIFT” or “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the “Notes” when you complete order.
6. Is there any extra charge from you?
We would not charge extra fee other than actual price and corresponding shipping fee. Meanwhile, we would not responsible for any bank charge of your payment. The order price does not include custom tax. We'll try our best to help our clients avoiding custom taxes, but because of the complexity of different countries’ custom tax policy, we are not sure if your package can pass custom without tax.